FREQUENTLY

ASKED

QUESTIONS

  • We provide professional lawn care services, including weekly and fortnightly mowing, whipper snipping, edging, and blowing for a clean and tidy finish. Additionally, we offer hedging, weeding, and mulching services.

    We specialise in residential blocks ranging from 200 to 1,200 sqm, as well as small commercial shopfronts.

  • The frequency of lawn mowing depends on several factors, including grass type, weather conditions, and your desired lawn appearance.

    Generally, we recommend scheduling services every two weeks during the growing season to maintain a healthy and well-manicured lawn. During the winter, we adjust the schedule to every three weeks.

  • Absolutely! Our lawn care services cater to both residential and commercial properties. Whether you need lawn maintenance for your home, office, or small commercial space, we have the expertise and resources to deliver a top-notch service.

  • We offer free quotes for all of our lawn care services. To receive yours, please complete our online contact form, and we will provide a quote within 24 hours.

    Alternatively, you can contact us through our Facebook page. Simply provide your name, address, phone number, and email address, and we will respond within 24 hours.

  • To ensure we can provide the best service for your lawn and garden, please make sure the area is free of any obstacles such as furniture, toys, bones, or hoses.

    Additionally, if you have pets, please ensure that any droppings are cleared and that your animals are secured inside or kept out of the work area during our visit.

  • Upon completion of the job, a tax invoice will be sent to you via email and SMS. Please note that payment is due on completion.

    Our preferred payment method is Direct Deposit. Alternatively, you can pay by Credit Card by simply clicking the link provided in the SMS link and entering your details.

  • No problem at all. We understand that life gets busy. As long as we are able to access the yard, we can proceed with the work.

  • Please note that we are able to continue working through light drizzle or minor showers. Our walk-behind mowers are lightweight and designed to operate without damaging your lawn in these conditions.

    However, if heavy rain occurs and the ground becomes waterlogged, we will reschedule your service to the next available day once the ground has sufficiently dried.

  • Despite our best efforts, accidents can sometimes occur. This is why we carry full liability insurance. Should any damage happen to your property, you can rest assured that it will be handled promptly, properly, and honestly.

  • While our lawn mowing crews take great care to ensure all gates are closed and locked, we cannot guarantee the safety or security of your pets.

    Our crews will notify you via SMS when they are on their way. We highly recommend securing your pets indoors or in another safe location on your scheduled service day. Please note that by accepting our lawn care services, you agree to this provision.

    Additionally, we kindly ask that all pet waste be cleared from the lawn by the day before your service date.

  • As grass growth slows during the winter and drier months, we will move to a three-weekly service schedule starting in June. This schedule will remain in effect until approximately the end of October, depending on the arrival of the first seasonal rains.

    Please let us know if you would prefer to maintain your fortnightly service during this period instead.